How it works

From your OM to a finished pack.

This is the whole machine: how a request moves, where your files live, what holds a bad pack, how onboarding goes, what happens when something's wrong, and what you pay. No black box.

1 · A request

Minutes to acknowledge. Hours to deliver.

Cole answers first. He tells you which pack he's running, what's missing and when to expect it, then builds. A fresh read checks the pack before it ships: totals tie, dates make sense, assumptions are yours. If a gate fails, the pack is held and Cody looks.

1 · You send itEmail the OM to Cole, orupload it in your portal.minutes2 · Cole screensAgainst your buy box only.Unknowns stay unknown.3 · Pack builtRent roll · abstracts · modelmemo. Gates hold a bad pack.1–4 hours4 · On your deskEmail + portal. Reply withchanges; Cole re-runs.Every email carries Cole's signature and the AI disclaimer. Nothing is a BOV or an appraisal.
2 · The system

Where everything lives.

Three lanes: how you reach Cole, what Cole does, and where the work and the money are tracked. The walls at the bottom are the rules that never bend.

CLIENTSEmailcole@agents.capistranore.comallow-listed senders onlyClient portalupload deals · ticketsusage · style guide · buy boxnoticeCOLEFront officeintake · triage · which pack · what's missingack within minutes · stop rulesAnalysis skillsrent roll · lease abstract · underwritinginvestment / pricing memo · LOI · second readmultifamily screen & model (in build)Gates + reviewera fresh read before anything ships; fails → heldRuntime: Grok Bot today → dedicated worker on the Mac mini · one metered model key per clientfilesstatus · usageWHERE IT LIVESClient folder + storageClients/<you>/Deals/<address>/private storage · 15-min linksdeleted 90 days after closeCole Deskadmin: customers · jobs · ticketsportal: deals · files · supportusage → allowance → overage → invoiceInvoicepacks and dollars, never tokensQuickBooks at month endWallsEach client has its own folder, its own buy box and its own metered key. Cole never borrows another client's numbers.Senders start on hold: Cole drafts to Cody until the agreement is signed and the client is activated.Cole can never activate, pause or price a customer. Only Cody can. Cole can resolve a ticket; only Cody closes it.
3 · Onboarding

About two days from yes to first pack.

Cole does most of it himself: he asks the buy-box questions, writes your book from your answers, drafts your style guide and sends you a preview. You confirm the brand, sign the agreement, and Cody switches you on. Until then Cole only drafts; nothing reaches you unreviewed.

DAY 0You say yesCody adds you; Cole gets a briefDAY 0Buy-box questions10 questions by email, in your wordsDAY 1Your book + style guideprofile from your answers · brand previewDAY 1–2You confirmagreement signed · brand approvedDAY 2Activesenders switched on · first OM inDAY 2First packon your desk in hours

Your book

Entity, property types, markets, hold, rent and expense growth, vacancy, exit cap, debt sizing, hurdle, bias, kill rules, who may email Cole. Only your answers go in. Unknown stays unknown.

Your brand

Colors, type, logo, voice, and how you like memos and models laid out, from your website or a brand PDF. White-label by default: your name on the cover, Cole's signature on the email.

Your walls

Your folder, your key, your book. Cole never borrows another client's numbers and never pursues a deal that came in through you for anyone else.

4 · When something's wrong

Flag it from the deal page. Cole fixes it. You confirm.

Every pack has a ticket button. Errors go straight to Cole with the file and the thread attached; he replies in the portal and by email, re-issues the file, and marks it resolved. You close it, or reopen with one reply. Cody reads every ticket and folds the pattern back into Cole's skills, so the same mistake doesn't come back.

You flag iterror · question · requestfrom any deal pageinstantCole investigatesreads the pack, replies hereand by email; fixes the fileYou confirmfixed → close · not fixed →reopen with one replyCody reviewsevery ticket, every fix;patterns go into the skills
5 · Money

Flat fee, metered analysis, a cap you set.

The only cost that scales with how much you send is the model compute behind each pack, so that's the only thing we meter. It shows on your desk in dollars as it happens. Nothing is billed per token, and nothing runs past your cap.

$500 / month · flat$100 analysisabove the allowancecost + 50%, up to your caphard cap you set(default $300)Unlimited requestsquick screens, full packs,revisions, questions, second readsIncluded analysisabout 3 full packs ora dozen quick screensTypical pack$25–40 of analysisback in 1–4 hoursYou seework and dollars,never tokens
6 · Under the hood

What it's built on, and what's still in build.

PieceWhat it doesStatus
Email front doorcole@agents.capistranore.com on AgentMail. Allow-listed senders per client; everything else is ignored.live
Cole's runtimeGrok Bot today (webhook-triggered, no polling). Moving to a dedicated worker on Capistrano's Mac mini so each client runs on its own metered model key.moving
Analysis skillsRent roll, lease abstract, underwriting, investment and pricing memos, LOI, second read: the same skill set Capistrano uses on its own deals.live
Multifamily skillsClass B mark-to-market screen and model, ported from Capistrano's multifamily practice.in build
Client foldersDropbox: Clients/<you>/ with a profile, playbook, style guide and one folder per deal. Prior versions are superseded, never deleted.live
Cole DeskVercel + Supabase. Admin for Cody; a portal for you: deals, files, tickets, usage, style guide, buy box. Private storage with 15-minute links.live
Metering and billingEvery model call is logged against your client. Allowance, overage and the cap are computed live; invoices go out through QuickBooks.live
TicketsErrors, questions and requests from any deal page. Cole works his own tickets; Cody closes them.live
What Cole is not

An analyst's draft, not a verdict.

Not a broker opinion

Cole's clearing price is where the deal clears your hurdle on the documents he has. It is not a BOV or an appraisal.

Not a fund

Capistrano never takes a success fee or a piece of the deal. Flat fees only. Your deal stays yours.

Not unsupervised

Cody Leivas reviews the work and the patterns, reads every ticket, and is one email away.

Not a black box

Every number traces to a document or to your book. Every email says it came from an AI analyst.

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